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[1/2] An Air India Airbus A320neo passenger plane moves on the runway after landing at Sardar Vallabhbhai Patel International Airport, in Ahmedabad, India, October 22, 2021. In another sign of the formerly government-owned carrier's whirlwind transformation under its new owner Tata Group, Air India is testing ChatGPT, OpenAI's popular chatbot, to replace paper-based practices. Air India is not only reworking every aspect of operations - from systems to supply chains - but integrating four Tata-related airlines, with Air India due to merge with Vistara while low-cost Air India Express and AirAsia India also converge. Airline mergers in India have had little success with Air India still hobbled by the botched integration of Indian Airlines in 2007. Air India's planes are already a mix of Airbus (AIR.PA) and Boeing (BA.N) jets with multiple cabin configurations.
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